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All products are made in EU.

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+ FREE RETURNS above 50 €

OUTSIDE EU

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SHIPMENT

 

 

 

 

 

 

 

 

 

 

Shipping is free from a value of 50,00 € .

 

MOONBERLIN.COM delivers worldwide with UPS and DHL . MOONBERLIN.COM does not ship to mailboxes .

 

Under international law, all goods are shipped from Berlin , Germany with an official invoice,

the exact selling price of the delivered goods .

 

 

Return Policy

 

If for any reason clients are not satisfied with an order, the item(s) can be returned for size exchange, store credit or refund within 28 days of the merchandise's delivery date.The Security Tag must still be intact and attached to returned items.

 

Return Instructions

 

To request a return label, please write an email to MOON Berlin and list the items you would like to return. You will receive an email from MOONBERLIN.COM

with your return label for the parcel and instructions for the return shipment.

 

The courier for the return shipment will be provided in the return instructions email sent by MOONBERLIN.COM. Please put the received return label on the

parcel.

 

The return shipment is FREE when shipped using the courier provided by MOONBERLIN.COM. If the return package is shipped using a different courier than the one provided, all consequent costs will be the client’s responsibility.

 

The three Types of Return are:

 

Size exchange

Items can be exchanged only when a different size or a different color of the same Item Code is available. The new item will be eligible for return through the

same return procedure. Store CreditAs soon as the return has been processed, the customer will receive a code for the total value of the return items. The

code may be used on the following order placed on MOONBERLIN.COM.